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Keep in mind that all usernames and passwords are case sensitive. Be sure your caps lock is off as you enter your login information. We recommend you NOT cut/paste passwords as sometimes this causes extra spaces or characters that cause the issues. Usernames are in all lower case letters, and passwords adhere to the following format: […]

The fiber maps in FiberLocator each function as separate layers on the map. To view these layers, you need to turn them on. You can do so by checking the boxes in the “Layers” section of FiberLocator in the top left. You can turn on all carriers at once by using the check boxes next […]