Customer Support

FiberLocator Tip: How Do I Change My Password?

Users of FiberLocator often contact us trying to find where they can change their password through the FiberLocator website. There actually is no function to change your password. For security reasons, we don’t have this capability built into the tool…

Need for Speed

We all remember the famous line from Top Gun: “I feel the need… the need for speed.” Speed is a key element of application performance in a system like FiberLocator. Users not only want to get the rich and voluminous…

Login Security Updates

Important login security update – after three (3) unsuccessful login attempts the system will disallow access. If this happens, please contact FiberLocator support to reestablish the login. Quick reminder: sharing passwords is a no-no. Each user must have his or…

Lumos Networks Joins FiberLocator®

Robust Network Spanning Mid-Atlantic Region Available to FiberLocator Community NEWTON, Mass. (Oct 4, 2012) – FiberLocator, the leading online fiber infrastructure and colocation database, announced today that Lumos Networks (www.lumosnetworks.com) added its fiber network routes and lit buildings to the…

Number Your World: FiberLocator System Update

Make sure to log into FiberLocator to check out the latest updates! This week’s platform update brings back an old favorite feature, and introduces what will hopefully become a new favorite as well. First, back in with the old: we…

Introducing FiberLocator Training

First there was the telephone… Then came email… Finally, the smartest, easiest and most complete way to do telecom network research was born — FiberLocator! FiberLocator is growing by leaps and bounds, and many are curious to know more about…

“I have been using FiberLocator for a year and a half and have found it to be invaluable in providing high quality and comprehensive information about fiber routes and carriers that just isn’t available from any other single source. Every…

Michael Siteman, Commercial Real Estate Professional
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