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Customer Support

New Updates to FiberLocator in May and June 2014

FiberLocator, the leading online fiber infrastructure and colocation database, has added new carriers to its already extensive database. Each month we make additions and updates to network maps, data centers locations, and lit buildings. Curious to see how the FiberLocator…

FiberLocator Tip: How Do I Change My Password?

Users of FiberLocator often contact us trying to find where they can change their password through the FiberLocator website. There actually is no function to change your password. For security reasons, we don’t have this capability built into the tool…

November 2013 Updates in FiberLocator

The FiberLocator team continues to add significant data sets to the largest consolidated library of telecom and data center assets, FiberLocator. Recent updates include several niche and hard-to-find fiber maps like SECOM in Colorado, plus statewide long haul and metro…

New Updates to FiberLocator in Q2 2013

FiberLocator, the leading online fiber infrastructure and colocation database, has added new carriers and updated existing data sets in its already extensive database. With the most up-to-date network maps that now include updates from the second quarter of 2013, our…

Need for Speed

We all remember the famous line from Top Gun: “I feel the need… the need for speed.” Speed is a key element of application performance in a system like FiberLocator. Users not only want to get the rich and voluminous…

Login Security Updates

Important login security update – after three (3) unsuccessful login attempts the system will disallow access. If this happens, please contact FiberLocator support to reestablish the login. Quick reminder: sharing passwords is a no-no. Each user must have his or…

FiberLocator is a required tool for anyone selling fiber at a national level.  If you are not using FiberLocator today, you are doing your clients a disservice by only providing them with partial options.  The team at Broadband Consultants uses…

Mark Radford, Co-Founder, Director of Operations and Quoting Team
Broadband Consultants
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