Frequently Asked Questions
FiberLocator provides users with access to our growing database of fiber maps, lit building records, and data centers and internet exchanges providing the visibility for companies to dynamically design and build smarter networks more efficiently and cost effectively.
Our maps and data are detailed to street level and are ideal for sales and pre qualification activities. For accuracy and security, our system does not offer engineering level. Users can get the required detail for project planning from the carriers identified in FiberLocator.
We offer a few formats for you to choose from to receive and utilize the fiber map and lit building data.
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You can use the SaaS-based FiberLocator Online interface, which is available by subscription.
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If you have a less frequent need to obtain fiber information, you can request a single map view with our Single Snapshot product option available on a cost-per map basis.
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Our data is also available for integration into your system or other mapping software via an application programming interface (API), which is available by subscription.
FiberLocator covers the U.S. and a growing international dataset that includes submarine cables and cable landing stations.
Our data is provided by the carriers that participate in the program. If you don’t see a carrier within the tool, you can make a suggestion and our data team will reach out to see if they’ll share their data with our users.
The frequency of data updates is dependent upon the providers sharing their data. Many of the large providers and those that expect more frequent changes throughout the year provide monthly and quarterly updates. In addition, we are constantly adding new fiber providers, lit buildings and data centers. If you know of a provider that is NOT currently in FiberLocator, please send us their contact information.
