Carrier Spotlight: Arelion

Arelion is an industry leader in global connectivity, powering enterprises and wholesale providers whose businesses rely on digital infrastructure. As the operator of the world’s #1 ranked IP backbone, Arelion connects companies in nearly 130 countries with award-winning customer service and a unique ecosystem of more than 700 cloud, security and content partners. Its low-latency fiber network spans 77,000 kilometers and over 350 Points-of-Presence (PoPs), while its private Cloud Connect service links directly to major platforms including AWS, Microsoft Azure, Google Cloud, IBM Cloud and Oracle Cloud across North America, Central America, Europe and Asia.

Arelion’s network has grown organically for over 30 years, enabling it to solve the complexities of global service delivery by avoiding the patchworked infrastructure caused by mergers and acquisitions. The Internet carrier boasts a Net Promoter Score (NPS) of 70, reinforcing its long-held dedication to world-class customer excellence. Arelion’s expert engineers own their customers’ service delivery experiences from order to operation, possessing deep knowledge of the local markets they serve to ensure seamless connectivity.

This customer-centric focus is Arelion’s differentiator in a hypercompetitive telecommunications market where many service providers offer similar solutions. Its diverse network connects customers to over 2,900 wholesale providers and 450 local access partners globally, ensuring high-performance services no matter where customers need them next. As a long-time proponent of optical innovation, Arelion leverages the latest-generation coherent optical pluggables and C+L band open optical line systems to provide the high capacities necessary for supporting AI, cloud services, gaming, content streaming and other business applications crucial to today’s digital-first economy.

Building on this global reach, Arelion continues to expand strategically in Mexico, a fast-growing digital hub in Latin America. The operator’s expansive presence in Mexico includes ten regional PoPs, offering robust Tier-1 connectivity that supports digitalization and job growth across the country’s technology hubs. The carrier recently launched a cross-border route between Tijuana and San Diego, supporting terabit-scale capacities and high-speed connectivity to American technology markets. For Mexico’s local service providers, this route enables access to content providers in Southern California and the booming cloud and AI data center regions in Phoenix via San Diego.

In response to significant customer demand, Arelion also launched its second fully diverse route from Querétaro to Monterrey, Mexico. This expansion enhances resilience, connecting Mexico’s leading digital hubs to Arelion’s AI superhighway in Latin America. The route also provides high-availability connectivity to growing technology markets in Texas via Arelion’s PoPs in McAllen and Laredo, enabling access to Arelion’s full ecosystem of AI, content and cloud applications. Arelion’s route delivers the high-capacity, low-latency performance that enterprises need to operate data-intensive applications and scale easily as bandwidth demands grow.

Learn more about how Arelion powers global connectivity infrastructure at Arelion.com, and follow the company on LinkedIn and X.