Blog

Live Chat Provider Zopim Handled Their Outage Admirably

Blunders are natural and happen to most massive global enterprises down to the smallest of companies. Companies, after all, are run by humans. And humans… well, we make mistakes. We’ve all seen PR gaffes, lapses in service, and everyday miscommunication spread virally online. It’s simply what happens in this age of connectivity. So if a) […]

What Fiber Providers Want Network Planners and Agents to Know

There is a laundry list of things fiber providers wish that all network planners, potential clients and agents would know (and do) when pricing out fiber connectivity. The following is a helpful guide to make sure your circuit and quote requests don’t get “lost in the pile.” Pick the winners. First, make sure to know […]

Comptel

October 5-8, Dallas, TX Going to the “Big D”? Meet members from the FiberLocator team at Comptel next week. We’ll be on hand to discuss myriad topics of interest to our users and our carrier partners including what’s in store for FiberLocator’s data, product development roadmap and much more. Please take a moment to say […]

FiberLocator’s New Look

Just in case you haven’t noticed, our FiberLocator website has a new look! Since we founded FiberLocator, our product has grown and evolved from a single-subscriber SaaS model to a tailored solution set complete with enterprise access, API and even custom platform options. We embarked on a redesign to give visitors a better understanding of […]

Feature Spotlight: Lit Buildings in FiberLocator

In addition to showing you fiber lines, FiberLocator enables you to search and map lit building and data center locations as well. With the click of a button, you can see the physical location of “on-net” buildings and the carriers that currently connect to the building. This intel is also available for data centers and […]

New Feature in FiberLocator: Zoom to Extent

FiberLocator has released a feature in the fiber location tool that allows you to view the entire range of a particular carrier’s fiber network coverage, using the “Zoom to Extent” tool. The zoom feature enables efficient research in fiber mapping with the ability to easily identify the total footprint and area of a specific carrier. […]

We’re Growing Again – Meet Julie Vairo

Welcome Aboard! There’s a new face at FiberLocator — and her name is Julie Vairo. Julie joins the team as the new maps specialist and account manager for FiberLocator. Her focus is on providing legendary client support for FiberLocator as well as streamlining the onboarding and training process for new FLO users. She is always […]