Quick Start Guide

Getting Started with FiberLocator

The following is a series of quick usage tips for getting started with FiberLocator Online. Click on the links within the summary below to jump to more detail on the feature or function of FiberLocator. As always, if you have any questions please contact us at 888-275-2264 or via email at support@www.fiberlocator.com.

  1. To login and begin, go to FiberLocator.com and click on “Member Login” at the top. Enter your login info then read/accept the terms and conditions.
  2. Search by location in the address field at the top or navigate the map with the tool bar controls. (See more detail on the tool bar controls.)
  3. Once you’re in the area of interest, turn the layers on with the data you want to see. Layer controls are on the upper left side of the page and include networks, lit buildings and data centers.
  4. If you’ve turned on metro or long-haul networks as layers, you will see those represented on the map as colored lines. You can associate the colors with the providers by using the Dynamic Legend in the lower left hand corner.
  5. Select the info tool (circle “i” icon in the tool bar) and then click on any network lines, data center icons or lit building icons to see which carriers are present in that location.
  6. You can also measure distances and set a search radius visual cue with FiberLocator using the tools in the tool bar.
  7. Once you’ve got the map view you need, you can either output your maps to PDF or save your session using the controls in the top right corner of the FiberLocator screen. (View the session menu detail.)
  8. Logout from FiberLocator by clicking on the orange arrow next to “Logout” in the top right corner.

Logging In

To begin, go to www.FiberLocator.com and click on the “Member Login” button in the top right hand corner.



Enter your username and password when the login box appears. Remember, the login credentials are CASE SENSITIVE.


Once you’re logged in, you’ll need to read and agree to the terms and conditions. Once you’ve reviewed and understood the terms and conditions, click on “Agree” at the bottom of the box to be taking into the FiberLocator Online application.

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Searching FiberLocator

After login, your initial map view will be that of North America with all layers turned OFF. This enables you to begin your search anywhere in the US either by searching for a location or by using the zoom controls in the tool bar.


You can search using the address field at the top of the page by typing a street address, city, state, region or even landmark into the field. Once you’ve entered text, click on the orange arrow button or simply press “Enter” on your keyboard.


Or you can begin navigating around the map using the controls in the tool bar in the top-center of the map. The magnifying glass with the plus icon zooms you in and the magnifying glass with the minus sign zooms you out. The crossed arrows icon enables you drag the map view in all directions to change the area in focus. With all the tools in the tool bar, you must first click on the tool icon and then go to the map to use the icon. For example, when you want to zoom in, click on the “zoom in” tool then click on a point in the map and the scale will change to bring you closer to your desired point.

TIP: search or navigate to your desired location FIRST before turning on layers. The performance and speed of the application are optimized by searching the maps without the layers activated.

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A Closer Look at the Tool Bar

The controls in the FiberLocator are straightforward and easy to use. Select any control icon and then go to the map to use the tool. You can also select “Clear” and choose from sessions, markers or measurements to start with a fresh slate. See the following diagram for a diagram of the tools and what each icon does within FiberLocator.

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Using Layers

Once you are at the location of interest, now you can start applying the various data layers in FiberLocator. Click the plus signs to open the layer options and click in any check boxes to reveal the desired data on the map view.


You can even drill down into the providers in the layers to include or exclude any specific providers. You can do this by clicking on the plus sign next to the “Metro” and/or “Long Haul/Nationwide” options and a list of carriers will appear. You can click the main category box to include ALL providers or select individual carriers by clicking the box next to the names of the carriers you would like to see.

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Dynamic Legend

Once you’re at the location of choice and you’ve turned the desired layers on, you can click on the Dynamic Legend blue bar in the lower left-hand corner. By clicking here, you’ll see a legend of carriers that you’re seeing on the actual map view in front of you.


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The “Info” Tool

Now start seeing more granular details using the info tool. Select the circle “i” icon in the tool bar, and then click on any carrier lines, lit building icons or data center icons to see which carriers are present.


Once you’ve clicked on a data center (green) or lit building (blue) icon, FiberLocator will show you the fiber in the building and the fiber in the street next to the building.







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Measure and Radius Tools

Two of the most common usages of FiberLocator involve determining fiber distances — either along a desired route or within a certain radius from a point. You can do both with just a click using FiberLocator’s tools.

Using the measure tool, you can click multiple “way points” on a map view to measure a total distance from starting point to ending point. To use the measure feature, click on the measure icon (as seen above) and select your first point. Because fiber cannot be accessed or constructed “as the crow flies” typically, the measure tool enables you to move your cursor and click on each way point along the path, meaning a point where the path would need to change course. When you’ve reached the end point of your measurement, double-click to see the distance of your selected path.

TIP: when using the measure tool, it is helpful to zoom in to the maximum extent. You can use the scale control slider in the top left hand corner of the map. Sliding the arrows up moves the view in closer and sliding the arrow down moves the view out wider. (See the scale control slider below.)


The radius tool enables you to see a highlighted area on the map that encompasses your desired radius around a specific point. You can set the radius in feet to your desired distance.

A closer look at the Max Distance box. The setting defaults to 1000 feet as most carriers can accommodate a build within that distance.


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Output Maps and Save Sessions

Once you’ve completed your searching, measuring and navigating map views within FiberLocator, you have a few options. You can output your map view along with the legend to a PDF. Or, if you need to end your session but you’d like to access the same data again in a future session, you can save your work. See the diagram below for the output and session save controls.


You can even customize the output/print options by naming the map (which will show on the PDF) by including or excluding carrier names, and adding your own custom branded graphical banner to the PDF. Below is view of the print options.

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A Closer Look at the Session Menu

The full session menu is diagrammed below with the controls marked. Along with the outputs and session save controls, you also have two options for support. The first is a support guide which gives basic usages and tips for working within FiberLocator. The other is a support contact button that will pop-up the contact number and email for FiberLocator support.

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Logging Out

When you’re ready to finally end your session altogether, you can simply click on the orange arrow next to the word “Logout” in the session menu.


Tip: Be sure you’ve saved your session if you want to access the data again in the future.


FiberLocator is constant evolving and improving with the suggestions and feedback from users like you. Please don’t hesitate to make comments or request features and functions that you think would be helpful or would improve the application. Email us at support@www.fiberlocator.com with your suggestions!


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“OK. I’m addicted to your tool. It’s great. Is it perfect? No. However, I don’t know how others do their job without it. I just wanted to thank you and your team. I sincerely appreciate it. Have a great holiday…

Rob Butler,
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